FAQ: MatchX game

How the game can be presented to the players

As an any other "mini-game", MatchX game can be accessed in a few ways:

• From the main gamification widget, from the left menu called "Match X"

• With a deep-link "dp:gf_saw" with the possibility to run as part of the widget or standalone. Please read Deep-links

• Triggered from the Journey or Scheduled campaign. Please read Mini-games usage in marketing campaigns

• Embedded directly on your website, please read Loading MatchX game as part of your website

How to make "Match X" menu to be visible in the main widget

The section should be enabled by the Smartico team, please get in touch with your success manager. You can also change the translation of the "Match X" menu in the "Translations" in the Smartico BackOffice.

Is it possible to change some text in the Match X UI

All text elements can be changed per label and per brand. This can be done in the Translations section in the Smartico BackOffice.

Is there a way to change the color scheme and images in the Match X UI

Yes, it's possible. Please contact your success manager and provide the desired color scheme, and we will prepare custom styling for your case

Are penalties included after both full-time and overtime?

No penalties occurring after full-time and overtime are included. However, penalties for full-time or overtime work are included.