January 2025
Smartico release notes for January 2025 - covering CRM Automation and Gamification improvements done since the previous release.
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Smartico release notes for January 2025 - covering CRM Automation and Gamification improvements done since the previous release.
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The Sport Prediction AI feature is designed to recommend the most relevant sports events tailored to each player. By analyzing past activities, demographic information, and upcoming sports schedules, this AI-driven system predicts events that align with player interests, enhancing engagement and personalization.
Read more in Sport recommendations article.
Dynamic bonus formulas now support variables, providing enhanced flexibility and precision, especially for multi-currency setups.
Key Features
Custom Variables: Operators can define variables within bonus formulas to tailor bonus calculations.
Multi-Currency Support: Easily configure bonuses to account for currency-specific caps, ensuring accurate and compliant rewards across different currencies.
Benefits
Simplifies handling of complex bonus structures in multi-currency environments.
Enables operators to set clear, flexible rules for bonus distribution based on specific criteria.
We have introduced a new API enabling the update of user points balances directly on the Smartico platform. This API supports batch updates, offering a performance-efficient way to manage user points across your brand.
Key Features
Batch Updates: Send updates for up to 1000 users in a single API call.
Flexible Operations: Specify the type of operation for each user:
set: Assign a new points balance.
add: Increase the current balance.
deduct: Decrease the current balance.
Points Management:
ach_points_ever: Total points the user has earned, influencing their current level.
ach_points_balance: Current spendable points for store purchases, mini-games, tournaments, etc.
You can find more details regarding API inside Smartico Backoffice under "Tools \ REST API" section
Smartico now supports Single Sign-On (SSO) for Google Workspace users. This feature streamlines the login process and enhances security by allowing users to authenticate via their Google accounts. Support for additional providers is planned for future updates.
To enable SSO please contact you Smartico succcess manager.
We’ve improved the functionality of ‘Featured Manually’ missions by introducing a new option called 'Progress Reset Mode'. This feature gives you greater flexibility in managing mission progress when assigning a mission via a campaign, automation rule, or manually through the user profile page. You can now choose how the mission’s progress is handled, based on its current state (mission completed or not completed). The following options are available:
Keep progress if the mission was already given to the user - The mission’s progress remains unchanged, regardless of whether it is completed, not started, or in progress but incomplete.
Reset progress, if the mission was given, but not Completed yet - The mission’s progress will be reset if the mission is not completed yet. The mission will appear in the ‘Overview’ and ‘Available’ tabs with no progress.
Reset process and restart mission, if it was given and already completed - The mission’s progress will be reset even if it has already been completed. The mission moves from the ‘Completed’ tab back to the ‘Overview’ tab with no progress.
Reset progress if the mission was already given to a user - The mission’s progress will be reset regardless of whether the mission was completed.
You can now calculate and give a dynamic amount of points using the formula builder. We have enhanced the formula builder functionality by adding a new option in the Result type setting: Points amount. This improvement allows you to calculate gamification points based on your custom formula and decide where they apply:
In the player’s current balance
In the Leaderboards progress
In the Levels progress
Points issuance follows the same mechanics as dynamic bonuses and can be triggered via automation rules or campaigns. If Auto Approval is disabled, points must be manually approved in the Approval Queue.
Once issued, points are logged in the user's Points Log under the new source type: Dynamic Formula, allowing you to easily filter and track these points.
Celebrate love and luck with our brand-new Valentine's Day Skins! 💖 These romantic designs bring a festive touch to your gameplay experience. Perfect for engaging your players during the season of love! The new skins are available for Mini-Games and Lootbox:
Spin the wheel
Scratch Card
Giftbox
Lootbox Map & Cards layout
We’re thrilled to introduce the ‘Sweet Choco’ skin, a versatile new addition to the Lootbox 2.0 map layout. This generic skin offers a fresh, non-seasonal design, allowing you to create engaging daily lootbox maps that keep players entertained all year long.
We’ve introduced a new setting that allows you to hide avatar icons across all leaderboards in the gamification widget. A new option, ‘Hide Avatars from Leaderboards,’ has been added to the Label Settings in the Back Office. By default, this option is disabled. When enabled, avatar icons will be hidden from the General Leaderboard, Tournaments Leaderboard, Match X, and Quiz Leaderboard.
You can now choose to hide prize names in the Scratch Card mini-game for a more customized look. A new option, ‘Hide Prize Names,’ has been added to the Scratch Card game template in the Back Office. By default, this option is disabled, meaning prize names will appear on the UI as usual.
When enabled, you can upload a semi-transparent image that includes the prize name, allowing you to seamlessly integrate complex prize names into the visuals of the Scratch Card skin for a polished, unified design.
The formula builder has been enhanced by adding user-state properties, which are now available when building formulas for Dynamic Rewards. These user-state properties will be displayed within the formula builder once they are added. You can add different user-state properties by request. For example, the ‘Logins count ever’ user state property can be included to build a formula that is based on the number of times users have logged in.
Note that only a limited number of user-state properties are currently available. To request additional properties, please reach out to your Custom Success Manager.
You can now enable a sound alert when players receive an inbox message. A new setting, 'Enable sound for receiving inbox,' has been added to the inbox template in the BO. By default, this option is turned off, meaning no sound will play when a message arrives. When enabled, players will hear a default notification sound, and you can also upload a custom sound of your choice.
