June 2025
Smartico release notes for June 2025 - covering CRM Automation and Gamification improvements done since the previous release.
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Smartico release notes for June 2025 - covering CRM Automation and Gamification improvements done since the previous release.
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You can now auto-translate your emails effortlessly! Language options update dynamically based on your users’ preferred languages—just make your selection, and we’ll generate individual variations for each one. This feature currently supports Visual and HTML emails, with Liquid email support coming soon.
We’ve added a dedicated “Raffle Winnings” section in the user profile, giving you a clear view of all raffle wins of the user. Easily filter by timeframe or claim status, quickly jump to the related Raffle, Draw or specific Prize or manually claim awards whenever needed.
We’ve added a new segment type: Common Cases, which simplifies segmentation by offering predefined templates for frequent user scenarios, such as users who opted into a mission but didn’t complete it, or those with remaining spin attempts on a specific mini-game. You can select a template, apply conditions, and control rebuild scheduling. Common Cases segments function similarly to Behavior segments, with real-time user previews and flexible rebuild options.
Here are some examples of the pre-defined templates:
Users registered in a specific tournament and have a score above X
Users who finished in position X in the Leaderboard
Users who have played mini-game X, but haven’t claimed their reward
Read more for Common Cases Segment:
We’ve introduced a new type of custom section called the Liquid Section, which allows you to create fully customized layouts and content within the gamification widget using the Liquid templating language.
With this section type, you can:
Build a personalized overview page.
Display only the data you need (e.g., missions, tournaments, mini-games, store items).
Choose from predefined templates or start from scratch with your own Liquid code.
You can start from one of the following templates:
Overview Template – A general layout using Missions, Store Items, and Mini-Games.
Missions Template – Focused on displaying and customizing mission content.
Level Map Template – Used for building and styling a level map with position and background customization.
Custom Template – A blank canvas where you build the section from scratch.
💡 These Templates serve as a starting point. You can modify them as needed.
Read more about Liquid Section:
We’ve added ‘Integration Parameter’ setting in the Store items template. This parameter can be sent through WebHooks to notify an external system whenever a user purchases a store item.
✅ Example Use Case:
Suppose you have several store items that serve as Free Spin bonuses for various casino games. In that case, if a user buys one of those items (e.g., 25 Free Spins on the Cleopatra casino game), you can use the Integration Parameter to:
Include the casino game URL.
Send an inbox message with a clickable link to that specific game. Depending on the purchased item, the corresponding URL will be replaced in the message.
💡To do this:
Populate the Integration Parameter field in the store item with the game URL (e.g., https://test.casino.com/games/casino-game-name);
Use the tag {{event.int_param1}} in the body of the inbox message;
As a result, when the user receives the inbox, they’ll see a direct link to the intended casino game.
You now have the flexibility to decide which balances will receive accumulated points in both Missions and Leaderboards. This new feature gives you greater control over point distribution, ensuring that rewards align with your preferences and gameplay strategy.
We are introducing the ability to hide the score and the level names from the Leaderboards. You can customize the visibility of ranking details to ensure that only the information you want to display is shown.
You now have the option to select your timezone within label settings. Once you make a selection, your chosen timezone will be visualized throughout the system wherever time-related schedulers are available to setup, minimizing the potential for mistakes because of time differences.
You can now customize the position of the inbox pop-up message animation for desktop and mobile. Choose the top or bottom corner to prevent disruptions, ensuring smooth gameplay—especially in slots where it might block key buttons like the spin button.
We are introducing a lifetime option for the schedule modals in Mini Games, Lootbox, Store and Raffle. This allows for scheduling over the whole active period of the certain item.
To work effectively with Liquid-based templates, a solid understanding of HTML and CSS is required. Familiarity with JavaScript is also helpful. We also recommend reviewing the official to gain a comprehensive understanding of the templating engine’s capabilities.
