May 2025
Smartico release notes for May 2025 - covering CRM Automation and Gamification improvements done since the previous release.
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Smartico release notes for May 2025 - covering CRM Automation and Gamification improvements done since the previous release.
Last updated
Was this helpful?
Smartico now supports the creation of custom popup templates with full control over HTML, CSS, and JavaScript.
Key Capabilities:
Define popup structure and layout using raw HTML
Apply custom styling via CSS
Add dynamic behavior using JavaScript
Configure editable fields and logic through the o object and templating engine
How to Use:
Navigate to Marketing → Templates → Popups
Clone an existing template called "Example Popup with HTML/CSS/JS"
Customize the Body and Configuration sections as needed
Preview changes in real time
You can now schedule automatic prize refills for the Weekday Lootbox type. Set the refill date and define the stock quantity for each prize. On the scheduled day, the prize pool will be refilled automatically based on your settings.
You can now remove registered users from a Tournament run. A new ‘Cancel’ button is available in the Runs tab under User Details in the Tournament template. Once removed, the user will no longer be able to participate or earn prizes in that run.
We’ve upgraded segment import with improved support for dates, boolean flags, and enum-based properties. You’ll also get clearer error messages when uploading files with invalid values, making the process more reliable and easier to manage.
More details in:
We have expanded the usability of our additional currencies by allowing the use of Gems & Diamonds for playing Minigames and joining Tournaments.
We have added individual links for every configured button in Push assets to improve on the redirect capabilities.
We have extended RFM segmentation functionality, now you can use exact values of R,F and M scores in the segmentation and they are visible in the user profile
You can now reset the accumulation in an Automation Rule manually. We’ve introduced a new button called ‘Reset Accumulation’ in the automation rules template which is available only if the accumulation option is enabled for the rule. Triggering the manual accumulation reset works the same ways as a scheduled reset - it will clear all users’ progress, requiring them to start over.
When to use it:
If you've changed the Event/Trigger after users already made progress
If you've updated the User Segment after users already made progress
If you’ve changed the Conditions of the rule after users already made progress
We’ve released a fresh new skin for the Treasure Hunt mini-game! Enjoy the same exciting gameplay - now with a new look to match the thrill of uncovering hidden rewards and score modifiers.
We’ve added the option to manually complete a badge for a specific user segment. This is useful in cases where users have already met the badge criteria before it was created. For example, if you introduce a KYC badge but some users completed KYC earlier, you can retroactively award them the badge and its rewards. The Manual Complete option is available in the badge template under the ‘More’ dropdown.
Note:
By manually completing the badge, all stages will be completed
The badge will be awarded to the players
You can now control who can win each prize inside your mini-games! A new option called ‘Who can win this prize’ is available at the prize level, allowing you to assign a user segment or define specific conditions. For example, in Spin the Wheel, you can set a prize to be eligible only for users who have deposited in the last 24 hours. The prize segmentation is available for the following mini-games:
✅ Spin the Wheel ✅ Scratch Card ✅ Giftbox ✅ Treasure Hunt ✅ Prize Drop ✅ Lootbox
Note: Segmentation affects only the chance to win a prize. Prizes remain visible and are not removed from the game interface.
Read more about Prize Segmentation here:
