🍁October 2022

Smartico release notes for October 2022 - covering CRM Automation and Gamification improvements done since the previous release.

Gamification

Configuring the default order of items in the Store section

The default order of the store items is defined as

• 1st priority - items that the user can buy (has enough points and eligible to buy from the conditions settings)

• 2nd priority - items ordered by "priority" value

• 3rd priority - items ordered by price, from high to low

This order can be changed on the label/brand level using a new configuration key

"store_default_ordering": "canbuy ASC, priority ASC, price DESC"

For example, to make an order only by the Price in ascending order you need to define a key like

"store_default_ordering": "price ASC"

Creation of custom skins for the Spin the Wheel and Scratch Card game

We are exposing the possibility for operators to create new skins for our mini-games.

The Operator can define its own set of images and override CSS styling for its own skins.

Please refer to the guide for the detailed instruction - Custom skins for Mini-games

Indication of new items in the menu of the gamification widget

The navigation menu of the gamification widget is indicating if there are new items appeared since the last user session.

In the example below, the user can see an indication of 2 new tournaments that became available since the last time he opened the widget.

Logic is working for Missions, Tournaments, Badges, Mini-games, and the Store.

Example of 2 new tournaments that became available since the previous user session

Better visibility of "promoted" mini-games on the desktop

Promoted mini-games are changing automatically on the main screen of the desktop widget.

Promoted mini-games are changing on the main screen

Custom lobby for Missions and Tournaments

Ahead of the World Cup, we have added the possibility to build custom lobby screens for Missions and Tournaments.

You can add new "Custom sections" with a type of Mission or Tournament.

Creating new Custom Section for the mission

As soon as a new section is created, you assign missions/tournaments to it.

Assigning missions to the custom section

Once you are ready, please ask your Customer Success Manager to display the section in the navigation menu of the Gamification widget at the required position.

Example of custom section for Missions & Tournaments

You can decide whether missions & tournaments assigned to custom sections to be present in this section only or to have a copy as well in the main sections. You can control this from the BO:

Possibility to choose an avatar

Based on the widget configuration, your setup could have a default set of avatars or custom avatars prepared by your design team. The avatar is assigned automatically, randomly when a user is logged in for the first time.

With this release we are adding the possibility for end-user to choose an avatar.

Possibility to choose avatar

See also:

• Configuring a set of custom avatars

• Showing avatar on your main site (JavaScript integration)

• Setting custom avatar from your main site (JavaScript integration)

CRM Automation

Automatic archiving of inactive segments

Segments that are not in use for 30 days will be automatically archived.

You can still restore the segment after it's been archived, or you can mark it to be always active - this will prevent it from archiving even if the segment is not in use.

Preventing segment from been archived