▪️Imported Segments
Last updated
Last updated
Segments can be also imported as CSV file. Imported segments are used when you have a very specific audience you can’t really group per some criteria. They are not that flexible as they remain exactly the same as you uploaded them.
To create an imported segment navigate to the Segments section, click on the "Create" button, and select the "Import Segment" option:
Once clicked It will open a window where you'll have to add a name for the segment and upload the already prepared CSV file. Please note that there is a special formatting required for the data in order for the import to be successful. You can also download a template of the CSV file.
Depending on a Label setting in the CSV file, you must have one or two mandatory columns - the user_ext_id and core_sm_brand_id. In most cases the only mandatory column is user_ext_id.
user_ext_id - is the user's external ID (without the brand indication in the beginning):
core_sm_brand_id - is the brand ID for the brand of which the given user belongs. You can find this number in the user profile, the number standing before the user's external ID. In the example case is 31.
Once prepared the CSV file should look like this:
After adding the file, a quick check will identify any errors in the uploaded user data. Once the check is completed, you can proceed with the import by clicking '"Continue".
Once you click "Continue", the file validation process will begin. During this phase, you can decide whether to proceed with the import or stop the process.
If you choose to proceed with importing the CSV file, the import process will begin, and the segment will be created. However, it will remain in the 'Importing' status until all users are successfully imported.
You can check the Import status inside the segment as well.
After the import is complete, you can view the successfully imported users under the 'Imported Users' tab. Any users who do not match existing usernames in the system will also be displayed under the 'Imported Users' tab.
