Mission Types & Statuses
Last updated
Last updated
The possible mission statuses are:
Draft
Active
Archived
The newly created or cloned missions will automatically be in 'Draft' status. You can switch the mission from there to 'Active' or 'Archived.' Once a mission is set to 'Active,' it cannot be reverted to 'Draft' - only to 'Archived.' Additionally, an archived mission cannot be restored to 'Active' or 'Draft' status.
The mission types are - Generally Available, Locked, Featured Manually, Recurring, and Recurring upon completion. Every type supports the following options:
The mission becomes available to the end user after it is activated without the need to unlock it. Once it is completed it goes to the Completed tab. The behavior of the mission on the UI depends also on the configured settings.
[Opt-in: OFF] Generally Available + Availability period
If the opt-in option is disabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time until the End date is reached.
When the End date is reached and the mission is not completed, it moves to the Missed tab with an Expired label.
[Opt-in: OFF] Generally Available + Time to complete the mission
If the opt-in option is disabled and 'Time to complete the mission' is set, the mission will have the following behavior:
Once the mission is activated it will be displayed under the Available tab with a timer showing the time left to complete the mission.
When the time to complete the mission is reached and the mission is not completed it will go to the missed tab with the Expired chip.
[Opt-in: OFF] Generally Available + Time to complete the mission + Availability period
If the opt-in option is disabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time that is set in the ‘Time to complete the mission’ setting. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
After the time to complete the mission or the End date is reached - the mission will go to the missed tab with the Expired chip.
[Opt-in ON] Generally available + Availability period
If the opt-in option is enabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available. The opt-in button is disabled.
After the Start Date: The mission will move to the Available tab, with a timer showing the time until the End date is reached. The opt-in button is active, and there is a ‘Requires opt-in’ chip.
After Opt-in: The timer continues counting the time until the End date and there is a ‘You are opted in’ chip.
After the End date is reached no matter if the player has opted-in or not if the mission is not completed - it will go to the missed tab with the Expired chip.
[Opt-in ON] Generally available + Time to complete the mission
If the opt-in option is enabled and the 'Time to complete the mission' is set, the mission will have the following behavior:
Once the mission is activated it will be displayed under the Available tab with an Opt-in button and ‘Requires opt-in’ chip without a timer.
After Opt-in - the timer appears showing the time left to complete the mission
When the time to complete the mission is reached and the mission is not completed it will go to the missed tab with the Expired chip.
[Opt-in ON] Generally Available + Time to complete the mission + Availability Period
If the opt-in option is enabled , 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Before the Start date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available. The opt-in button is disabled.
After the Start Date: The mission will move to the Available tab, with a timer showing the time until the End date is reached. The opt-in button is active, and there is a ‘Requires opt-in’ chip.
After Opt-in: The timer is changed and it shows the time left to complete the mission. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
After the time to complete the mission or the End date is reached and the mission is not completed - the mission will go to the missed tab with the Expired chip.
The mission is visible to the end users, but to progress, they need to unlock it first by completing the defined tasks. Players can unlock it by upgrading to another level, by completing another mission, or by other custom conditions defined by the operator. The mission can also be hidden from the end users until it’s unlocked. The behavior of the mission on the UI depends also on the configured settings.
[Opt-in: OFF] Locked Mission + Availability Period
If the opt-in option is disabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until the Start date.
After the Start Date is reached: The date stamp is replaced by a Locked chip and timer showing the time left until the end date is reached.
After the mission is Unlocked: The ‘Locked’ chip is replaced with ‘Active’, and the timer still shows the time left until the End date is reached.
After the End date is reached and the mission is not completed - it will go to the missed tab with the Expired chip.
[Opt-in: OFF] Locked mission + Time to complete the mission
If the opt-in option is disabled and 'Time to complete the mission' is set, the mission will have the following behavior:
Before unlocking the mission - it is under the Locked tab with the ‘Locked’ chip.
After unlocking the mission - it goes to the Available tab with a timer showing the time left to complete the mission.
After the time to complete the mission is reached and the mission is not completed - it will go to the Missed tab with the ‘Expired’ chip.
[Opt-in: OFF] Locked mission + Time to complete the mission + Availability Period
If the opt-in option is disabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Before the start date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until the Start date.
After the Start Date is reached: The date stamp is replaced by a Locked chip and timer showing the time left until the end date is reached.
Before Unlock - when the End date is reached the mission goes to the Missed tab. The ‘Time to Complete the mission’ is not taken into account, because the mission was not unlocked.
After the mission is Unlocked: The ‘Locked’ chip is replaced with ‘Active’, the timer is changed and it shows the time left to complete the mission. This timer takes into consideration the End date as well and it shows the shortest period that is left.
When the time to complete the mission or the End date is reached and if the mission is not completed - it will go to the Missed tab with the ‘Expired’ chip.
[Opt-in ON] Locked mission + Availability Period
If the opt-in option is enabled and the Start and End date are configured, the mission will have the following behavior:
Before the start date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until the Start date.
After the Start Date is reached: The date stamp is replaced by a Locked chip and timer showing the time left until the end date is reached.
After the mission is unlocked: The timer still shows the time left until the End date is reached, the active opt-in button appears, and there is a ‘Requires opt-in’ chip.
After Opt-in: The timer still shows the time left until the End date is reached and there is a ‘You are opted in’ chip.
When the End date is reached and the mission is not completed - it will go to the missed tab with the ‘Expired’ chip.
[Opt-in ON] Locked mission + Time to complete the mission
If the opt-in option is enabled and the 'Time to complete the mission' is set, the mission will have the following behavior:
Before unlocking the mission: it is under the Locked tab with the ‘Locked’ chip without a timer.
After the mission is unlocked: it is moved to the Available tab with an active opt-in button, ‘Requires opt-in’ chip, and without a timer
After Opt-in: the timer appears showing the time left to complete the mission and an ‘You are opted in’ chip.
When the Time to complete the mission is reached and the mission is not completed it will go to the missed tab with the ‘Expired’ chip.
[Opt-in ON] Locked mission + Time to complete the mission + Availability Period
If the opt-in option is enabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Before the start date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until the Start date.
After the Start Date is reached: The date stamp is replaced by a Locked chip and timer showing the time left until the End date is reached
Before Unlock when the End date is reached and the mission is not unlocked - it will go to the Missed tab. The ‘Time to Complete the mission’ is not taken into account, because the mission was not unlocked.
After the mission is unlocked: It is moved to the available tab with an active opt-in button, ‘Requires opt-in’ chip, and the timer still shows the time left until the End date is reached.
After the mission is unlocked, but the End date is reached and the mission is not completed - it will go to the Missed tab.
After opt-in: A new timer is displayed showing the time left to complete the mission and an ‘You are opted in’ chip. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
When the time to complete the mission or the End date is reached and if the mission is not completed - it will go to the Missed tab with the ‘Expired’ chip.
You can set a recurrence period for the mission. The recurrence period could be daily, on specific days of the week, or month. Once the mission appears in the gamification widget, the players can progress without the need to complete other tasks to unlock. The mission progress is reset automatically for all users based on the recurrence schedule.
Recurring missions support an opt-in option, meaning players must opt-in to participate. Keep in mind that whether players opt in or not, their progress will reset when the mission resets. They will need to opt in again when the mission becomes available.
After the mission is activated it will appear on the UI once the reset date (the date that is set in the Recurrence period) is reached, before that the mission will not be visible on the UI.
[Opt-in: OFF] Recurring mission + Availability Period
If the opt-in option is disabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time until the End date is reached.
When the End date is reached: The mission will go to the Missed tab with the ‘Expired’ chip. There will be no timer and the mission will not recur again.
[Opt-in: OFF] Recurring mission + Time to complete the mission
If the opt-in option is disabled and 'Time to complete the mission' is set, the mission will have the following behavior:
Once the mission becomes available (the Reset date is reached) - the mission is displayed under the Available tab with a timer showing the time left to complete the mission.
When the ‘Time to complete the mission’ is reached and the mission is not completed - it will go to the missed tab with a timer showing the time until the next reset date (Until the mission will be available again).
[Opt-in: OFF] Recurring mission + Time to complete the mission + Availability Period
If the opt-in option is disabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time that is set in the ‘Time to complete the mission’ setting. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
When the time to complete the mission is reached and if the mission is not completed - it will go to the Missed tab with a timer showing the time until the next reset date.
If the End date is before the Reset date there will be no timer, since the mission will not reoccur after the End date is reached.
When the End date is reached and the mission is not completed - The mission will go to the Missed tab with the ‘Expired’ chip. There will be no timer and the mission will not recur again.
[Opt-in ON] Recurring mission + Availability Period
If the opt-in option is enabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time left until the End date is reached, an active Opt-in button, and ‘Requires opt-in’ chip.
After Opt-in: The timer continues counting the time until the End date and there is a ‘You are opted in’ chip.
When the End date is reached no matter if the user has opted in or not if the mission is not completed - it will go to the Missed tab with the ‘Expired’ chip. There will be no timer and the mission will not recur again.
[Opt-in ON] Recurring mission + Time to complete the mission
If the opt-in option is enabled and the 'Time to complete the mission' is set, the mission will have the following behavior:
Once the mission is visible on the UI: The mission is displayed under the Available tab, there is an active Opt-in button and a ‘Requires opt-in’ chip. The timer is showing the timer until the next reset date.
After Opt-in: The timer is changed and it shows the time left to complete the mission with the ‘You are opted in’ chip.
When ‘The time to complete the mission’ is reached - The mission will go to the Missed tab with a timer showing the time left until the next reset date.
[Opt-in ON] Recurring mission + Time to complete the mission + Availability Period
If the opt-in option is enabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time that is left until the End date is reached and the Opt-in button. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
After Opt-in: The timer is changed and it shows the time left to complete the mission with the ‘You are opted in’ chip.
When the ‘Time to complete the mission’ is reached and the mission is not completed - it will go to the Missed tab with a timer showing the time until the next reset date.
If the End date is before the Reset date there will be no timer, since the mission will not reoccur after the End date is reached.
When the End date is reached and the mission is not completed - The mission will go to the Missed tab with the ‘Expired’ chip. There will be no timer and the mission will not recur again.
The recurring upon completion missions reset and become available again immediately after completion. You can set a specific maximum number of completions or leave it unlimited:
Unlimited completions: If no limit is set, the mission will always reappear after it’s completed.
Limited completions: If you set a maximum number, the mission will reset after each completion until the limit is reached. Once the limit is met, the mission will move to the ‘Completed’ tab and will no longer be accessible.
Key details about ‘Recurring upon completion’ missions:
Opt-in available: Players can choose to participate in these missions or not.
Set availability period: You can define a start and end date for when the mission will be active.
No reward claiming: These missions do not include a separate reward claim process.
[Opt-in: OFF] Recurring upon completion mission + Availability Period
If the opt-in option is disabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available.
After the Start Date: The mission will move to the Available tab, with a timer showing the time until the End date is reached.
When the End date is reached and the mission is not completed, it moves to the Missed tab with an Expired chip.
[Opt-in ON] Recurring upon completion mission + Availability Period
If the opt-in option is enabled and the Start and End date are configured, the mission will have the following behavior:
Before the Start Date: The mission will appear under the Locked tab with a label indicating the start date and a countdown timer showing the time remaining until it becomes available. There is a disabled ‘Opt-in’ button.
After the Start Date: The mission will move to the Available tab, with a timer showing the time until the End date is reached. The opt-in button is active, and there is a ‘Requires opt-in’ chip.
After Opt-in: The timer continues counting the time until the End date and there is a ‘You are opted in’ chip.
When the End date is reached no matter if the player has opted in or not if the mission is not completed - it will go to the Missed tab with an Expired chip.
This type of mission can be given only from a Campaign, Automation Rule, Mini-game, or manually to a specific player from the user’s profile. It will appear in the first place in the Gamification Widget with a Featured badge. The mission is hidden from the gamification widget until it’s given to specific users.
[Opt-in: OFF] Featured Manually + Availability Period
If the opt-in option is disabled and the Start and End date are configured, the mission will have the following behavior:
Missions cannot be issued with a start date set for the future. The Start date must be either the current date and time or a date in the past.
After the Start Date: The mission is visible in both the Overview and the Available tabs, with a timer showing the time until the End date is reached.
When the End date is reached and the mission is not completed - it will go to the Missed tab with an Expired label.
[Opt-in: OFF] Featured Manually + Time to Complete the mission
If the opt-in option is disabled and 'Time to complete the mission' is set, the mission will have the following behavior:
When the mission is given to the user: The mission is visible in both the Overview and the Available tabs, with a timer showing the time left to complete the mission.
When the ‘Time to complete the mission’ is reached and the mission is not completed - it will go to the Missed tab with an Expired label.
[Opt-in: OFF] Featured Manually + Time to Complete the mission + Availability Period
If the opt-in option is disabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior:
Missions cannot be issued with a start date set for the future. The Start date must be either the current date and time or a date in the past.
After the Start Date: The mission is visible in both the Overview and the Available tabs, with a timer showing the time left to complete the mission. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
After the time to complete the mission or the End date is reached - the mission will go to the missed tab with the Expired chip.
[Opt-in ON] Featured Manually + Availability Period
If the opt-in option is enabled and the Start and End date are configured, the mission will have the following behavior:
Missions cannot be issued with a start date set for the future. The Start date must be either the current date and time or a date in the past.
After the Start Date: The mission is visible in both the Overview and the Available tabs, with a timer showing the time until the End date is reached. The opt-in button is active, and there is a ‘Requires opt-in’ chip.
After Opt-in: The timer continues counting the time until the End date and there is a ‘You are opted in’ chip.
When the End date is reached and the mission is not completed it will go to the missed tab with the Expired chip.
[Opt-in ON] Featured Manually + Time to Complete the mission
If the opt-in option is enabled and the 'Time to complete the mission' is set, the mission will have the following behavior:
When the mission is given to the user: The mission is visible in both the Overview and the Available tabs, with an opt-in button and ‘Requires opt-in’ chip.
After Opt-in: the timer appears showing the time left to complete the mission with an ‘You are opted in’ chip.
When the time to complete the mission is reached and the mission is not completed it will go to the missed tab with the Expired chip.
[Opt-in ON] Featured Manually + Time to Complete the mission + Availability Period
If the opt-in option is enabled, 'Time to complete the mission' is set, and Start and End date are configured, the mission will have the following behavior
Missions cannot be issued with a start date set for the future. The Start date must be either the current date and time or a date in the past.
After the Start Date: The mission is visible in both the Overview and the Available tabs, with a timer showing the time until the End date is reached. The opt-in button is active, and there is a ‘Requires opt-in’ chip.
After Opt-in: The timer is changed and it shows the time left to complete the mission. This timer takes into consideration the End date as well and it shows the shortest period that is left. So in case the End date is closer in time than the time set in Time to complete the mission, the timer will show the time left until the End date and vice versa.
After the time to complete the mission or the End date is reached - the mission will go to the missed tab with the Expired chip.