FAQ: Front-end integration

How can I show the user's avatar, his points balance, and his current level name on the main site?

Please refer to Extended integration for the integration guide

Why "login" event is not always happening? What's the difference with an "online" event?

• "online" event happens whenever the user is refreshing the page, or navigating between the pages of the site, and also in case when the connection is lost and restored (happens especially on mobile devices), but not more often than once in 1 minute.

• The "login" event is the Smartico logic of identification of a new session. When the user logs in for the first time, smartico generates the "login" event. In the next 30 minutes, if the user is refreshing the page or navigating between the pages, the "login" event will not be reported. If the user does log out on your site, your front-end developers need to report explicitly using _smartico.logout() javascript call. If this is not done, on the next login within a 30-minute time window, smartico will not trigger the login event again