🍁November 2025

Smartico release notes for November 2025 - covering CRM Automation and Gamification improvements done since the previous release.

New Mini-game - Ballanza

We’ve added a brand-new mini-game - Ballanza! Players drop a bouncing ball that travels through pegs and lands on a prize at the bottom. You can fully customize the game with your own skins, prizes, and access rules.

Ballanza supports standalone mode, predefined skins, and flexible configuration, just like our other random mini-games. Start creating your Ballanza game now under Gamification → Mini-Games in the Back Office!

Read more about the Ballanza game:

Dynamic properties in ‘Multiple check’, ‘Wait for event’, and ‘Check user profile’ activities

We’ve added Dynamic and Connected Properties support to the following activities in the Campaign Flow Builder:

  • Multiple Check activity

  • Check User Profile activity

  • Wait for Event activity

To view and use Dynamic and Connected Properties within these activities, they must be either:

  • Directly connected to the Start Campaign point, or

  • Linked to a Wait for Event activity.

This gives you the ability to create a campaign that starts when a player makes a casino bet and then guides them through different paths based on how much they bet, for example.

Read more about the Activities in the Flow builder:

Query Builder Properties tooltips

Tooltips have been added to the Query Builders. When creating a Condition, you’ll now see an “i” icon next to each option in the dropdown menu. Hovering over it reveals detailed information about the selected Property.

Read more about the Properties tooltips in Query Builder:

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