Tournament Setup
This document explains the configuration specifics when creating a tournament using the Smartico BO.
Last updated
This document explains the configuration specifics when creating a tournament using the Smartico BO.
Last updated
Tournament configurations are located in the ‘Gamification > Tournaments’ section within the Smartico Back Office. The Tournament configuration screen consists of the following main tabs:
General - the tab with the main configurations of a given tournament, like name, description, image, image for the tournament lobby, etc.
Prize Pool - used to define the prizes that will be issued to the winners of the tournament
Runs - showing the list of tournament 'runs' (instances) with a list of participants in every run. The concept of the 'run' is easy to understand in the example of recurring tournaments. If you have a recurring tournament that starts every Monday, you will find every instance of this tournament with a specific list of participants and winners in the 'Runs' tab.
History - this tab shows showing history of changes in the tournament configuration
You can define two segments of players:
Who can see the tournament - will define the segment of users who will see the tournament
Who can register in the tournament - segment of users who can register. In case the user can see, but cannot register in the tournament he will get an error message.
There are also settings that define the main rules for entering into the tournament.
Registration type:
Free opt-in - Players can join the tournament free of charge
Buy-in with points - the player is paying for opt-in with gamification points
Auto - all players eligible for the tournament will be automatically opted in with the first action that is used for score calculation (e.g. with first bet)
Opt-in and Manual approval - player can opt-in to the tournament, but should be approved by the operator from the Smartico back office. This opt-in logic can be used for closed tournaments, where behind the scenes the operator is doing real money deduction from the user balance. A money deduction can also be automatic in case the operator's platform is providing integration API to the wallet.
Qualification rule - the qualification rule itself can be any event that is happening for the end-user and can also have restrictions on attributes for this event.
Allow late registration - if allowed, players can register after the tournament is already in progress.
When to run - is defining if it's a one-time tournament, starting on a specific date/time or the tournament is repeating according to a defined schedule.
Minimum and maximum number of players - if the tournament is not getting enough players it will be automatically canceled. In such a case, the buy-in amount, if defined as gamification points, will be returned to the player. By reaching a maximum number of players, registration of new players is not allowed anymore. It’s recommended to have a minimum of 2 users, so if only 1 user joins a tournament, he will be the only participant and surely the only winner.
You can also define when a tournament will become visible and for how long it will be visible after finishing. For repeating tournaments it's important to have a proper configuration of 3 parameters: tournament duration, visibility before start, and visibility after finishing. For example:
The tournament is set to start every Monday at 10 AM and last for 5 days, finishing at 10 AM on Saturday.
Visibility before the start can be set to - 1 day, which means that the tournament will be announced and become visible at 10 AM on Sunday
Visibility 'after finishing' can be set for 2 days. This means that the finished tournament will be visible till 10 AM on Monday
In such a scenario, there will be an overlapping period from 10 AM Sunday till 10 AM Monday when players will see 2 instances of the tournament.
The prize pool can be defined per place (e.g. 1st, 2nd ) or for a range of places (e.g. 5-10). Prizes can be of 3 types:
Gamification points
Bonus (in case the operators' platform is providing API for issuing the bonus)
Tangible prize
At the moment of finishing the tournament, all players may get (in case configured) marketing communication that will inform them about the tournament name, the winning position of the player, and the prize.
After finishing, every tournament has 'finalization' status. The need for this status is coming from the delayed nature of getting events from the casino/sports platform. Even with real-time delivery of events from the platform to the Smartico system, there could be small delays that will lead to the following situations:
The player makes a bet at 10:59 PM and it is not delivered to Smartico at that minute
The tournament is finishing at 11:00 PM and doesn't count the place bet
The placed bet is finally delivered to Smartico at 11:01 PM, but the tournament is already finished and winners are announced.
To mitigate this problem, tournaments have 'Finalization' status, which lasts for the period specific to the integrated platform. The length of this period is chosen to guarantee delivery of all events to Smartico to make a fair winner selection.
Please contact your Customer Success Manager regarding the finalization period defined for your integration
