FAQ: Gamification

I see the gamification widget in a language different than my account's core language

Make sure you check the language settings in Label - Brand - Settings and check if the desired language is among the allowed languages for the widget

How store items are ordered?

The default order is the following:

• 1st priority - items that the user can buy (has enough points and eligible to buy from the conditions settings)

• 2nd priority - items ordered by "priority" value

• 3rd priority - items ordered by price, from high to low

The order of items can be changed according to your vision, please contact your account manager for more details.

Deep links

What are deep links?

Deep links are a way to navigate users to specific screens within the gamification widget or to screens specific to integrated products. They can be used across various channels such as popups, push messages, inbox messages, SMS, mail templates, and more.

What is the difference between built-in deep links and product-specific deep links?

Built-in deep links usually start with the "gf" prefix and are related to the gamification widget's functionality. Product-specific deep links may have any name and lead users to specific screens in integrated products.

Why should I use deep links instead of fixed URLs?

Deep links provide a unified way to lead users to specific screens, regardless of the channel used. They simplify operational work, especially when multiple brands use the system, and they can help you migrate to a new domain.

How can I use deep links?

Deep links can be executed from various places in the Smartico system, including popups, push messages, inbox messages, SMS, mail templates, and more. You can also navigate directly to your site with specific parameters in the URL. Check "Deep links" article for more details

When should I use the "standalone" and "hide_main" parameters?

The "standalone" parameter is useful when you want to provide users with a seamless experience focused solely on the content of a specific screen. The "hide_main" parameter is useful when you want to highlight a particular feature or functionality within the gamification widget.