▪️Behavioral Segments

Behavioral segments are based on the behavior of the user.

It combines data from both the user profile state and his behavior. The segment is based on the historical behavior of the user, e.g. users that did total wagering of more than 100 EUR on Slot games in the last 30 days.

This type of segment is updated by a defined schedule. For example once a day at 5 PM.

From all other perspectives, this type of segment can be used as any other in all possible contexts of the Smartico platform

Creation of behavior segment

In order to set up the segment you must fill in the following sections:

  • User activity and timing - which activity you solid like to track and for what period of time. Maximum time for analysis is 90 days

  • Event attributes - you can define related to the event (activity) attributes

  • Total conditions - could be a count of activities, Total, MIN or MAX conditions. E.g. to segment users who did "Total" bet amount above 1000 EUR

  • Update schedule - define a schedule when the segment will be rebuilt

Configuring details of behavioral segment

To make your segment even more precise you can also add a user state condition like brand, registration country, language, etc

Behavioral segments like other segments have the possibility to be exported and have a scheduled export if needed.

This type of segment can be used in any context in CRM Automation or Gamification modules:

  • to limit Real-time and Scheduled campaigns

  • to limit Automation rules

  • to limit the visibility of Tournaments, Store items, and Mini-games

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