# Smartico Help Center ## Smartico Help Center - [Welcome to the Smartico Help Center](https://help.smartico.ai/welcome/readme.md) - [CRM Automation](https://help.smartico.ai/welcome/products/crm-automation.md) - [Campaigns](https://help.smartico.ai/welcome/products/crm-automation/create-journey-flow.md) - [Scheduled Campaigns Prioritization](https://help.smartico.ai/welcome/products/crm-automation/scheduled-campaigns-prioritization.md) - [Event Driven Journey](https://help.smartico.ai/welcome/products/crm-automation/event-driven-journey.md) - [Automation Rules](https://help.smartico.ai/welcome/products/crm-automation/automation-rules.md): This document describes the purpose of the Automation Rules, the two different types - Realtime Automation Rules and Scheduled Automation Rules, and their specifics. - [Campaigns vs Automation Rules](https://help.smartico.ai/welcome/products/crm-automation/campaigns-vs-automation-rules.md): This document describes the main distinctions between the different types of Campaigns and Automation Rules. - [Segmentation](https://help.smartico.ai/welcome/products/crm-automation/segmentation.md) - [User Profile Page](https://help.smartico.ai/welcome/products/crm-automation/segmentation/user-profile-page.md) - [User State Segments](https://help.smartico.ai/welcome/products/crm-automation/segmentation/user-state-segments.md) - [Behavioral Segments](https://help.smartico.ai/welcome/products/crm-automation/segmentation/behavioral-segments.md) - [Imported Segments](https://help.smartico.ai/welcome/products/crm-automation/segmentation/imported-segments.md) - ["Common Cases" Segments](https://help.smartico.ai/welcome/products/crm-automation/segmentation/common-cases-segments.md) - [Query Builder](https://help.smartico.ai/welcome/products/crm-automation/segmentation/query-builder.md) - [Activities of Flows](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows.md) - [Activity: Email](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-email.md) - [Activity: SMS, RCS, Viber and WhatsApp](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-sms-viber-and-whatsapp.md) - [Activity: Telegram Bot](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-telegram-bot.md) - [Activity: Custom IM](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-custom-im.md) - [Activity: WebHook](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-webhook.md) - [Activity: Best Channel](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-best-channel.md) - [Activity: Save State](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-save-state.md) - [Activity: Limit](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-limit.md) - [Activity: Add Points / Add Gems & Diamonds](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-add-points.md) - [Activity: JS Code](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-js-code.md) - [Activity: Check User Profile](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-check-user-profile.md) - [Activity: Wait for Event](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-wait-for-event.md) - [Activity Type: “Multiple Check”](https://help.smartico.ai/welcome/products/crm-automation/activities-of-flows/activity-type-multiple-check.md) - [Communication channels](https://help.smartico.ai/welcome/products/crm-automation/communication-channels.md) - [Email](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/email.md) - [Liquid Email](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/liquid-email.md) - [Telegram](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/telegram.md) - [SMS, Viber, and WhatsApp](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/sms-viber-and-whatsapp.md) - [RCS](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/rcs.md) - [Popups](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/pop-up.md) - [Inbox](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/inbox.md) - [Push notifications](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/how-to-create-a-push-resource.md) - [Content Variations](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/content-variations.md) - [Opt-out & Communication Statuses](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/opt-out-and-communication-statuses.md) - [Gamification activities in the communications](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/gamification-activities-in-the-communications.md): This document describes how to inform players about gamification related activities using different communication channels - [Communication properties for user interaction](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/communication-properties-for-user-interaction.md): This document describes the different communication properties that Smartico supports to detect user interaction to use that info for improving engagement and segmentation. - [Tags, properties and event data in the communication resources](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/tags-properties-and-event-data-in-the-communication-resources.md) - [Sending Messages via Smartico REST API](https://help.smartico.ai/welcome/products/crm-automation/communication-channels/sending-messages-via-smartico-rest-api.md) - [Trigger campaigns and automation rules on certain pages](https://help.smartico.ai/welcome/products/crm-automation/trigger-campaigns-and-automation-rules-on-certain-pages.md) - [A/B Testing](https://help.smartico.ai/welcome/products/crm-automation/a-b-testing.md): This document describes the specifics of A/B Testing and how to use it with Smaritco. - [Use Cases](https://help.smartico.ai/welcome/products/crm-automation/crm-automation.md) - [Cross-sell. Match users on different brands](https://help.smartico.ai/welcome/products/crm-automation/crm-automation/cross-sell.-match-users-on-different-brands.md) - [Mini-games usage in marketing campaigns](https://help.smartico.ai/welcome/products/crm-automation/crm-automation/usage-in-marketing-campaigns.md) - [Optimize Communication by excluding disengaged players](https://help.smartico.ai/welcome/products/crm-automation/crm-automation/optimize-communication-by-excluding-disengaged-players.md): This document explains why and how to send communication only to players who have been engaging with your emails, SMS, or Push notifications. - [Automated Sports Campaigns](https://help.smartico.ai/welcome/products/crm-automation/crm-automation/automated-sports-campaigns.md) - [Generating promo codes](https://help.smartico.ai/welcome/products/crm-automation/crm-automation/generating-promo-codes.md) - [Gamification](https://help.smartico.ai/welcome/products/gamification-basics.md) - [Avatars](https://help.smartico.ai/welcome/products/gamification-basics/avatars.md) - [Points, Gems and Diamonds](https://help.smartico.ai/welcome/products/gamification-basics/points.md) - [Levels](https://help.smartico.ai/welcome/products/gamification-basics/levels.md) - [Levels based on players behavior](https://help.smartico.ai/welcome/products/gamification-basics/levels/levels-based-on-players-behavior.md) - [Missions](https://help.smartico.ai/welcome/products/gamification-basics/missions.md) - [Locked Missions](https://help.smartico.ai/welcome/products/gamification-basics/missions/locked-missions.md) - [Recurring Missions](https://help.smartico.ai/welcome/products/gamification-basics/missions/recurring-missions.md) - [Recurring upon Completion Missions](https://help.smartico.ai/welcome/products/gamification-basics/missions/recurring-upon-completion-missions.md) - [Featured Manually](https://help.smartico.ai/welcome/products/gamification-basics/missions/featured-manually.md) - [Dynamic Missions](https://help.smartico.ai/welcome/products/gamification-basics/missions/dynamic-missions.md) - [How to set up a Mission](https://help.smartico.ai/welcome/products/gamification-basics/missions/how-to-set-up-a-mission.md) - [Tournaments](https://help.smartico.ai/welcome/products/gamification-basics/tournaments.md): This document explains the mechanics of Smartico tournaments, complemented by examples. - [Tournament Setup](https://help.smartico.ai/welcome/products/gamification-basics/tournaments/tournament-setup.md): This document explains the configuration specifics when creating a tournament using the Smartico BO. - [Clans & Clan Tournaments](https://help.smartico.ai/welcome/products/gamification-basics/tournaments/clans-and-clan-tournaments.md) - [Jackpots](https://help.smartico.ai/welcome/products/gamification-basics/jackpots.md) - [Raffles](https://help.smartico.ai/welcome/products/gamification-basics/raffles.md) - [Badges](https://help.smartico.ai/welcome/products/gamification-basics/badges.md) - [Store](https://help.smartico.ai/welcome/products/gamification-basics/marketplace.md) - [Mission Lootbox 1.0](https://help.smartico.ai/welcome/products/gamification-basics/missions-lootbox.md) - [Lootbox 2.0](https://help.smartico.ai/welcome/products/gamification-basics/lootbox-2.0.md) - [Liquid Section](https://help.smartico.ai/welcome/products/gamification-basics/liquid-section.md) - [Gamification UI skinning](https://help.smartico.ai/welcome/products/gamification-basics/gamification-ui-skinning.md) - [V3 Gamification widget layout](https://help.smartico.ai/welcome/products/gamification-basics/gamification-ui-skinning/v3-gamification-widget-layout.md) - [V4 Gamification widget layout](https://help.smartico.ai/welcome/products/gamification-basics/gamification-ui-skinning/v4-gamification-widget-layout.md) - [Activity Log](https://help.smartico.ai/welcome/products/gamification-basics/activity-log.md) - [The Power Plugin](https://help.smartico.ai/welcome/products/gamification-basics/tpp.md) - [Setup steps and checklist](https://help.smartico.ai/welcome/products/gamification-basics/setup-steps-and-checklist.md) - [Custom Sections](https://help.smartico.ai/welcome/products/gamification-basics/custom-sections.md) - [Mini Games](https://help.smartico.ai/welcome/products/mini-games.md) - [Introduction to Mini Games](https://help.smartico.ai/welcome/products/mini-games/introduction-to-mini-games.md) - [Game template setup](https://help.smartico.ai/welcome/products/mini-games/game-template-setup.md) - [Coin Flip](https://help.smartico.ai/welcome/products/mini-games/coin-flip.md) - [Ballanza](https://help.smartico.ai/welcome/products/mini-games/ballanza.md) - [Voyager](https://help.smartico.ai/welcome/products/mini-games/voyager.md) - [Treasure Hunt](https://help.smartico.ai/welcome/products/mini-games/treasure-hunt.md) - [Prize Drop](https://help.smartico.ai/welcome/products/mini-games/prize-drop.md) - [MatchX Game](https://help.smartico.ai/welcome/products/mini-games/matchx-game.md) - [Creating Rounds](https://help.smartico.ai/welcome/products/mini-games/matchx-game/creating-rounds.md) - [Resolution of a Round](https://help.smartico.ai/welcome/products/mini-games/matchx-game/resolution-of-a-round.md) - [Leaderboard](https://help.smartico.ai/welcome/products/mini-games/matchx-game/leaderboard.md) - [Game Statuses](https://help.smartico.ai/welcome/products/mini-games/matchx-game/game-statuses.md) - [FAQ: MatchX game](https://help.smartico.ai/welcome/products/mini-games/matchx-game/faq-matchx-game.md) - [Loading MatchX & Quiz games on website](https://help.smartico.ai/welcome/products/mini-games/matchx-game/loading-matchx-game-as-part-of-your-website.md) - [Quiz Game](https://help.smartico.ai/welcome/products/mini-games/quiz-game.md): This document outlines the mechanics, structure, and details of the Quiz game. - [Custom skins for Mini-games](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games.md) - [Spin The Wheel Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/spin-the-wheel-skins.md) - [Scratch Card Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/scratch-card-skins.md) - [Giftbox Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/giftbox-skins.md) - [Treasure Hunt Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/treasure-hunt-skins.md) - [Lootbox 2.0 Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/lootbox-2.0-skins.md) - [Missions Lootbox Skin](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/missions-lootbox-skin.md) - [Voyager Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/voyager-skins.md) - [Ballanza Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/ballanza-skins.md) - [Coin Flip Skins](https://help.smartico.ai/welcome/products/mini-games/custom-skins-for-mini-games/coin-flip-skins.md) - [Mini-games on the landing pages](https://help.smartico.ai/welcome/products/mini-games/mini-games-on-the-landing-pages.md) - [Using images instead of prize names in Spin the Wheel](https://help.smartico.ai/welcome/products/mini-games/using-images-instead-of-prize-names-in-spin-the-wheel.md) - [Core Features](https://help.smartico.ai/welcome/products/general-concepts.md) - [Bonuses](https://help.smartico.ai/welcome/products/general-concepts/bonuses.md) - [Banners](https://help.smartico.ai/welcome/products/general-concepts/banners.md) - [Dynamic Rewards](https://help.smartico.ai/welcome/products/general-concepts/dynamic-rewards.md) - [Game Sessions](https://help.smartico.ai/welcome/products/general-concepts/game-sessions.md) - [Attribution value](https://help.smartico.ai/welcome/products/general-concepts/attribution-value.md) - [Tools & Guides](https://help.smartico.ai/welcome/products/tools-and-guides.md) - [UI Widgets](https://help.smartico.ai/welcome/products/tools-and-guides/ui-widgets.md) - [Label tags](https://help.smartico.ai/welcome/products/tools-and-guides/label-tags.md) - [Multi-currency usage report](https://help.smartico.ai/welcome/products/tools-and-guides/multi-currency-usage-report.md) - [Multi-brands support](https://help.smartico.ai/welcome/products/tools-and-guides/multi-brands-support.md) - [User markers (tags)](https://help.smartico.ai/welcome/products/tools-and-guides/user-markers-tags.md) - [Custom fields/attributes](https://help.smartico.ai/welcome/products/tools-and-guides/custom-fields-attributes.md) - ["Client action" event](https://help.smartico.ai/welcome/products/tools-and-guides/client-action-event.md) - [Email Gateways Guide](https://help.smartico.ai/welcome/products/tools-and-guides/email-gateways-guide.md) - [Back Office permissions, home label and SSO](https://help.smartico.ai/welcome/products/tools-and-guides/back-office-permissions-home-label-and-sso.md) - [Deep-links](https://help.smartico.ai/welcome/products/tools-and-guides/deep-links.md) - [Override translations on Label/Brand Level](https://help.smartico.ai/welcome/products/tools-and-guides/override-translations-on-label-brand-level.md) - [FAQs](https://help.smartico.ai/welcome/products/tools-and-guides/faqs.md) - [FAQ: Gamification](https://help.smartico.ai/welcome/products/tools-and-guides/faqs/faq-gamification.md) - [FAQ: Data Studio & Reports](https://help.smartico.ai/welcome/products/tools-and-guides/faqs/faq-data-studio-and-reports.md) - [FAQ: CRM Automation](https://help.smartico.ai/welcome/products/tools-and-guides/faqs/faq-crm-automation.md) - [FAQ: Other topics](https://help.smartico.ai/welcome/products/tools-and-guides/faqs/faq-other-topics.md) - [FAQ: Bonuses](https://help.smartico.ai/welcome/products/tools-and-guides/faqs/faq-bonuses.md) - [Support Scope](https://help.smartico.ai/welcome/products/tools-and-guides/support-scope.md) - [BI & Reporting](https://help.smartico.ai/welcome/products/bi-and-reporting.md) - [Benchmark](https://help.smartico.ai/welcome/products/bi-and-reporting/benchmark.md): Benchmark Report – Monthly Trends & Industry Comparison - [Bonus Cost](https://help.smartico.ai/welcome/products/bi-and-reporting/bonus-cost.md) - [Campaigns Dashboard](https://help.smartico.ai/welcome/products/bi-and-reporting/campaigns-dashboard.md) - [Favorite Product](https://help.smartico.ai/welcome/products/bi-and-reporting/favorite-product.md) - [Minigames](https://help.smartico.ai/welcome/products/bi-and-reporting/minigames.md) - [Points/Gems/Diamonds Dashboard](https://help.smartico.ai/welcome/products/bi-and-reporting/points-gems-diamonds-dashboard.md) - [Tournaments Dashboard](https://help.smartico.ai/welcome/products/bi-and-reporting/tournaments-dashboard.md) - [Missions Dashboard](https://help.smartico.ai/welcome/products/bi-and-reporting/missions-dashboard.md) - [My Business](https://help.smartico.ai/welcome/products/bi-and-reporting/my-business-dashboard.md) - [Raffles](https://help.smartico.ai/welcome/products/bi-and-reporting/raffles.md) - [Clans](https://help.smartico.ai/welcome/products/bi-and-reporting/raffles-1.md) - [AI Models](https://help.smartico.ai/welcome/products/ai-models.md) - [AI Enhancer](https://help.smartico.ai/welcome/products/ai-models/ai-enhancer.md) - [Best Time Model](https://help.smartico.ai/welcome/products/ai-models/best-time-model.md) - [Churn & LTV prediction](https://help.smartico.ai/welcome/products/ai-models/churn-and-ltv-prediction.md) - [Favorite product, game, game type & game provider](https://help.smartico.ai/welcome/products/ai-models/favorite-product-game-game-type-and-game-provider.md) - [Recommended Bet and Deposit Amounts](https://help.smartico.ai/welcome/products/ai-models/recommended-bet-and-deposit-amounts.md) - [RFM Analysis](https://help.smartico.ai/welcome/products/ai-models/rfm-analysis.md) - [Sport Recommendations](https://help.smartico.ai/welcome/products/ai-models/sport-recommendations.md) - [Value Score](https://help.smartico.ai/welcome/products/ai-models/value-score.md) - [AI Agents](https://help.smartico.ai/welcome/products/ai-agents.md) - [AI Agent: Product Expert](https://help.smartico.ai/welcome/products/ai-agents/ai-agent-product-expert.md) - [AI Agent: Data Analyst](https://help.smartico.ai/welcome/products/ai-agents/ai-agent-data-analyst.md) - [AI Agent: Popups Builder](https://help.smartico.ai/welcome/products/ai-agents/ai-agent-popups-builder.md) - [AI Agent: Wheel Design Creator](https://help.smartico.ai/welcome/products/ai-agents/ai-agent-wheel-design-creator.md) - [AI Agent: Doodle Game Creator](https://help.smartico.ai/welcome/products/ai-agents/ai-agent-doodle-game-creator.md) - [AI Agent: Create an image](https://help.smartico.ai/welcome/products/ai-agents/ai-agent-create-an-image.md) - [Release notes](https://help.smartico.ai/welcome/products/release-notes.md) - [June 2026](https://help.smartico.ai/welcome/products/release-notes/june-2026.md): Smartico release notes for June 2026 - covering CRM Automation and Gamification improvements done since the previous release. - [May 2026](https://help.smartico.ai/welcome/products/release-notes/may-2026.md): Smartico release notes for May 2026 - covering CRM Automation and Gamification improvements done since the previous release. - [April 2026](https://help.smartico.ai/welcome/products/release-notes/april-2026.md): Smartico release notes for April 2026 - covering CRM Automation and Gamification improvements done since the previous release. - [March 2026](https://help.smartico.ai/welcome/products/release-notes/march-2026.md): Smartico release notes for March 2026 - covering CRM Automation and Gamification improvements done since the previous release. - [February 2026](https://help.smartico.ai/welcome/products/release-notes/february-2026.md): Smartico release notes for February 2026 - covering CRM Automation and Gamification improvements done since the previous release. - [January 2026](https://help.smartico.ai/welcome/products/release-notes/january-2026.md): Smartico release notes for January 2026 - covering CRM Automation and Gamification improvements done since the previous release. - [December 2025](https://help.smartico.ai/welcome/products/release-notes/december-2025.md): Smartico release notes for December 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [November 2025](https://help.smartico.ai/welcome/products/release-notes/november-2025.md): Smartico release notes for November 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [October 2025](https://help.smartico.ai/welcome/products/release-notes/october-2025.md): Smartico release notes for October 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [September 2025](https://help.smartico.ai/welcome/products/release-notes/september-2025.md): Smartico release notes for September 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [August 2025](https://help.smartico.ai/welcome/products/release-notes/august-2025.md): Smartico release notes for August 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [July 2025](https://help.smartico.ai/welcome/products/release-notes/july-2025.md): Smartico release notes for July 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [June 2025](https://help.smartico.ai/welcome/products/release-notes/june-2025.md): Smartico release notes for June 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [May 2025](https://help.smartico.ai/welcome/products/release-notes/may-2025.md): Smartico release notes for May 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [April 2025](https://help.smartico.ai/welcome/products/release-notes/april-2025.md): Smartico release notes for April 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [March 2025](https://help.smartico.ai/welcome/products/release-notes/march-2025.md): Smartico release notes for March 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [February 2025](https://help.smartico.ai/welcome/products/release-notes/february-2025.md): Smartico release notes for February 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [January 2025](https://help.smartico.ai/welcome/products/release-notes/january-2025.md): Smartico release notes for January 2025 - covering CRM Automation and Gamification improvements done since the previous release. - [December 2024](https://help.smartico.ai/welcome/products/release-notes/december-2024.md): Smartico release notes for December 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [November 2024](https://help.smartico.ai/welcome/products/release-notes/november-2024.md): Smartico release notes for November 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [October 2024](https://help.smartico.ai/welcome/products/release-notes/october-2024.md): Smartico release notes for October 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [September 2024](https://help.smartico.ai/welcome/products/release-notes/september-2024.md): Smartico release notes for September 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [August 2024](https://help.smartico.ai/welcome/products/release-notes/august-2024.md): Smartico release notes for Augutst 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [July 2024](https://help.smartico.ai/welcome/products/release-notes/july-2024.md): Smartico release notes for July 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [June 2024](https://help.smartico.ai/welcome/products/release-notes/june-2024.md): Smartico release notes for June 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [May 2024](https://help.smartico.ai/welcome/products/release-notes/may-2024.md): Smartico release notes for May 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [April 2024](https://help.smartico.ai/welcome/products/release-notes/april-2024.md): Smartico release notes for April 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [March 2024](https://help.smartico.ai/welcome/products/release-notes/march-2024.md): Smartico release notes for March 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [February 2024](https://help.smartico.ai/welcome/products/release-notes/february-2024.md): Smartico release notes for February 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [January 2024](https://help.smartico.ai/welcome/products/release-notes/january-2024.md): Smartico release notes for January 2024 - covering CRM Automation and Gamification improvements done since the previous release. - [December 2023](https://help.smartico.ai/welcome/products/release-notes/december-2023.md): Smartico release notes for December 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [November 2023](https://help.smartico.ai/welcome/products/release-notes/november-2023.md): Smartico release notes for November 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [October 2023](https://help.smartico.ai/welcome/products/release-notes/october-2023.md): Smartico release notes for October 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [September 2023](https://help.smartico.ai/welcome/products/release-notes/september-2023.md): Smartico release notes for September 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [August 2023](https://help.smartico.ai/welcome/products/release-notes/august-2023.md): Smartico release notes for August 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [July 2023](https://help.smartico.ai/welcome/products/release-notes/july-2023.md): Smartico release notes for July 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [June 2023](https://help.smartico.ai/welcome/products/release-notes/june-2023.md): Smartico release notes for June 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [May 2023](https://help.smartico.ai/welcome/products/release-notes/may-2023.md) - [April 2023](https://help.smartico.ai/welcome/products/release-notes/april-2023.md): Smartico release notes for April 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [March 2023](https://help.smartico.ai/welcome/products/release-notes/march-2023.md): Smartico release notes for March 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [February 2023](https://help.smartico.ai/welcome/products/release-notes/february-2023.md): Smartico release notes for February 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [January 2023](https://help.smartico.ai/welcome/products/release-notes/january-2023.md): Smartico release notes for January 2023 - covering CRM Automation and Gamification improvements done since the previous release. - [December 2022](https://help.smartico.ai/welcome/products/release-notes/december-2022.md): Smartico release notes for December 2022 - covering CRM Automation and Gamification improvements done since the previous release. - [November 2022](https://help.smartico.ai/welcome/products/release-notes/november-2022.md): Smartico release notes for November 2022 - covering CRM Automation and Gamification improvements done since the previous release. - [October 2022](https://help.smartico.ai/welcome/products/release-notes/october-2022.md): Smartico release notes for October 2022 - covering CRM Automation and Gamification improvements done since the previous release. - [September 2022](https://help.smartico.ai/welcome/products/release-notes/september-2022.md): Smartico release notes for September 2022 - covering CRM Automation and Gamification improvements done since the previous release. - [June 2022](https://help.smartico.ai/welcome/products/release-notes/june-2022.md): Smartico release notes for January - June 2022 - covering CRM Automation and Gamification improvements done since the previous release. - [January 2022](https://help.smartico.ai/welcome/products/release-notes/january-2022.md): Smartico release notes for January 2022 - covering CRM Automation and Gamification improvements done since the previous release. - [October 2021](https://help.smartico.ai/welcome/products/release-notes/october-2021.md): Smartico release notes for October 2021, covering CRM Automation and Gamification improvements done since the previous release. - [July 2021](https://help.smartico.ai/welcome/products/release-notes/july-2021.md): Smartico release notes for July 2021, covering CRM Automation and Gamification improvements done since the previous release. - [April 2021](https://help.smartico.ai/welcome/products/release-notes/april-2021.md): Smartico release notes for April 2021, covering CRM Automation and Gamification improvements done since the previous release. - [February 2021](https://help.smartico.ai/welcome/products/release-notes/february-2021.md): Smartico release notes for February 2021, covering CRM Automation and Gamification improvements done since the previous release. - [Integration process](https://help.smartico.ai/welcome/technical-guides/integration-process.md): On this page, you will find the basic information about the integration process between clients and Smartico. - [Front-end integration](https://help.smartico.ai/welcome/technical-guides/front-end-integration.md) - [Extended integration](https://help.smartico.ai/welcome/technical-guides/front-end-integration/extended-integration.md) - [Push configurations](https://help.smartico.ai/welcome/technical-guides/front-end-integration/push-configurations.md) - [Acquisition mode](https://help.smartico.ai/welcome/technical-guides/front-end-integration/acquisition-mode.md) - [iOS/Android clients integration guide](https://help.smartico.ai/welcome/technical-guides/front-end-integration/ios-android-clients-integration-guide.md) - [Data integration](https://help.smartico.ai/welcome/technical-guides/data-integration.md) - [User profile properties](https://help.smartico.ai/welcome/technical-guides/data-integration/user-profile-properties.md) - [Clear PII data / GDPR compliance](https://help.smartico.ai/welcome/technical-guides/data-integration/clear-pii-data-gdpr-compliance.md) - [Bonus API integration](https://help.smartico.ai/welcome/technical-guides/bonus-api-integration.md) - [Communication gateways](https://help.smartico.ai/welcome/technical-guides/communication-gateways.md) - [Custom push gateways](https://help.smartico.ai/welcome/technical-guides/communication-gateways/custom-push-gateways.md) - [Reverse integration: messaging](https://help.smartico.ai/welcome/technical-guides/communication-gateways/reverse-integration-messaging.md) - [Secured Messaging Gateways (Email/SMS/IM)](https://help.smartico.ai/welcome/technical-guides/communication-gateways/secured-messaging-gateways-email-sms-im.md) - [Instant Messages Gateway guide](https://help.smartico.ai/welcome/technical-guides/communication-gateways/instant-messages-gateway-guide.md) - [Branded Links](https://help.smartico.ai/welcome/technical-guides/communication-gateways/branded-links.md): Branded Links in Smartico.ai CRM System - [Games catalog API](https://help.smartico.ai/welcome/technical-guides/games-catalog-api.md) - [Smartico Data Warеhouse](https://help.smartico.ai/welcome/technical-guides/smartico-data-warehouse.md) - [Smartico DWH \ Affiliation views](https://help.smartico.ai/welcome/technical-guides/smartico-data-warehouse/smartico-dwh-affiliation-views.md) - [Smartico DWH \ CRM views](https://help.smartico.ai/welcome/technical-guides/smartico-data-warehouse/smartico-dwh-crm-views.md) - [Smartico DWH \ Gamification views](https://help.smartico.ai/welcome/technical-guides/smartico-data-warehouse/smartico-dwh-gamification-views.md) - [Smartico DWH \ System views](https://help.smartico.ai/welcome/technical-guides/smartico-data-warehouse/smartico-dwh-system-views.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://help.smartico.ai/welcome/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.